Golden retriever puppy in a black vest being held upside down by a person indoors

Welcoming New Clients
in Rocky Mount

We’re always happy to welcome new pets and their families to Coats Veterinary Hospital. Whether you’re new to the area or simply looking for a skilled veterinary team that feels like the right fit, our goal is to make your first visit comfortable and straightforward for both you and your pet.

From your first appointment, we focus on building a relationship based on trust, communication, and thoughtful care.

Veterinary Care for Cats & Dogs in Rocky Mount, NC

We have a wide range of services to support pets and their families:

Wellness & Preventative Care

Wellness & Preventive Care

Sick & Injured Pet Care

Sick & Injured Pet Care

Surgical Care

Surgical Care

Wellness & Preventative Care

Dog and Cat Boarding

Grooming and Bathing

Grooming and Bathing

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See All Veterinary Services

Preparing for Your First Visit

We’d love to get to know you and your pet before your first visit. You can help by completing our New Client Information Form before your appointment. We also ask that you bring any previous medical records for your pet, including vaccination history or recent test results. This information allows our veterinarians to better understand your pet’s health and provide the most appropriate care.

If your pet is currently taking medications or supplements, please bring those with you or have the information available for our team.

During your visit, our veterinarians will perform a physical exam, address any concerns you may have, and discuss recommendations for your pet’s care.

Gray and white long-haired cat lounging in a basket by a window
Woman holding two fluffy puppies, smiling indoors in a clinic or office setting

Payment Options

Payment is due at the time services are provided. We offer several payment options to help make veterinary care accessible.

Accepted payment methods include:

  • Cash
  • Credit cards
  • Click-to-pay options

We also partner with financing services that allow qualified clients to spread payments over time:

CareCredit logo
Scratch logo
Cherry logo

Pet Insurance

Trupanion is the preferred insurance partner at Coats Veterinary Hospital. You can sign up online or in our office. Learn more about the features included with Trupanion on their website. Some of these include:

  • Quick and Easy Sign Up—Register online or in practice
  • Instant Estimates—Help you understand what your plan covers and what you will owe
  • Direct Pay—At checkout you will only pay for your portion

Pet insurance can help you manage the cost of unexpected veterinary care for your pet. There are many plans out there and we encourage you to explore plans that best fit your needs and budget.

Trupanion logo
Golden retriever leaning on a table in a waiting room, wearing a blue bandana and panting happily.
Coats Team

Our Team Can't Wait to Meet You

Whether you are brand new to Coats Veterinary Hospital or bringing a new furry friend into our family we look forward to meeting you!

If you have questions before your first appointment, our team is happy to help.

Book Your Pet's First Appointment

Reach out to our team today to schedule your pet's first appointment. Call us at (252) 407-1616, text us at (252) 557-8624, or request an appointment online.