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We look forward to working with your pet’s emergency
needs in a timely professional manner. Your pet will be seen courteously and
promptly and will be treated efficiently within the spirit of care, concern
and compassion. |
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Coats
Veterinary Hospital’s emergency service policies are as follows: |
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Payment is due at the time of
service. Services provided during the initial consultation must be paid for
at the time of service. Additionally, a deposit for any additional services
will be required should your pet require hospitalization for additional
care. |
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NOTE:
Because of the cost of medical supplies, the
doctors’ time involved and the extra staff required for emergency care, we
reserve the right to refuse service if the necessary payments cannot be made
at the time of service. You can apply for CARE CREDIT (a “veterinary”
credit card) online in the privacy of your own home and you can print your
credit card number to be used for both routine care and when emergency
services are needed. If coming in on emergency, it is important that you
bring this number with you.
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Our emergency
service is accessed through our regular phone line - 252-407-1616. The
recorded message will give you a number to call. PLEASE NOTE: THE NUMBERS
GIVEN ARE TO BE USED FOR EMERGENCIES ONLY! In most cases a doctor will call
you back directly. At times, a veterinary technician will return your call
and page the doctor on call, if necessary. We reserve the right to bill you
(starting at $25) for non-emergency, general information questions such as
hours of operation, flea control questions, etc. All non-emergency calls,
whether you are an existing client or not, will receive bills as defined
below. |
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EMERGENCY FEES: |
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| Emergency exams START
AT $120.00. |
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| There is no way the
doctor on call can give you any information about additional costs until
your pet is examined. |
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ADDITIONAL FEES ARE
LISTED BELOW:
(note: These are only estimates and are not final fees.) |
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Therapy Needed: |
Additional Fee: |
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IV fluids or
supportive care due to trauma |
$300 to $400
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X-rays
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$200 to $300
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Bloodwork |
$200 to $300 |
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| Again, these are only
estimates and are not final. They are provided to be a general guideline
depending on your pet’s condition and needs. A deposit in the amount of $150
must be paid at the time of the emergency visit. After examining your pet,
the doctor on call will then present you with an estimate sheet for you to
review and sign. This explains the costs of the procedures that your pet
will be undergo. These are estimates only as stated on our estimate form.
Before calling our after hours emergency number please read and understand
that our doctors are fully qualified to provide veterinary care with care,
concern and compassion; however, this level of care must be paid for in
order to maintain an orderly hospital with a high standard of care. |
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| If you have any
emergency, please call our regular office number (252) 407-1616. You will be
directed to the nurse on call, who will contact the doctor on call. |
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| This website is designed
not to substitute vet care but to give you a general idea of fees expected
from you before you bring your pet in. |
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PLEASE
DO NOT HESITATE TO CALL US IF YOU NEED CARE FOR YOUR PET! |
